Contact-center intelligence
Keep call audio and analysis inside your environment
Transcribe, separate speakers, summarize calls, and support quality workflows without routing every customer interaction through multiple hosted AI services.
Typical workflow
01call transcription
02speaker separation
03private summaries and structured call outcomes
04quality-assurance and coaching pipelines
05knowledge retrieval for agent-assistance systems
06customer-VPC deployment for sensitive accounts
Workflow
Where Izwi fits
Izwi provides the voice and language infrastructure beneath the workflow, deployed where your application and data need it.
- call transcription
- speaker separation
- private summaries and structured call outcomes
- quality-assurance and coaching pipelines
- knowledge retrieval for agent-assistance systems
- customer-VPC deployment for sensitive accounts
Why run it privately
Keep processing close to your data and application
A private deployment gives your team more control when sensitive data, latency, limited connectivity, customer infrastructure, or internal policy rules out a permanent dependency on hosted AI APIs.
View LLM Deployment →Bring the workflow and target environment
We’ll help you choose the most useful first step: local evaluation, an assessment, a paid pilot, or production deployment.