Contact-center intelligence

Private call transcription and diarization for teams that need control

Izwi is a strong fit for vendors and teams that want to keep speech workloads inside customer-controlled infrastructure instead of routing every call through a hosted API.

Workflow map

01call transcription
02speaker diarization
03QA and notes pipelines
04customer VPC deployment for sensitive accounts

Workflow

Where Izwi fits

Use the runtime as the private speech layer inside the workflow, then scope deployment and support when the environment requirements become real.

  • call transcription
  • speaker diarization
  • QA and notes pipelines
  • customer VPC deployment for sensitive accounts

Deployment trigger

When cloud voice becomes the wrong boundary

Izwi becomes most relevant when audio movement, customer infrastructure, latency, procurement, or policy constraints are part of the product requirement.

Need a deployment path for this workflow?

Bring the workflow, boundary, and target environment. We can use that to scope the right next step.